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Shipping & Returns

Shipping

My Tea Brew ships via regular Canada Post letter mail delivery or Direct Door delivery within the Greater Toronto / Halton region. Outside this area (the rest of Canada) we use Canada Post business mail for tracking orders

Return & Exchange Policy

Due to the nature of the product, we are unable to accept returns on any food item. Please review the product ingredients before ordering for any possible allergies and note that no medical claims are made for any of the products.

Customer Satisfaction

My Tea Brew aims to provide customer satisfaction. If an error has occurred on our behalf, please notify us at info@myteabrew.com within 48 hours of receiving your order and we will try our best to rectify to the best of our ability. – Thank you for supporing local small business. 

Shipping Rates

Regular Canada Post Regular Mail Delivery and / or Direct Door Personal Delivery

$ 6.95 CAD Toronto, Etobicoke, Mississauga and Oakville

$ 7.95 CAD   Burlington, Milton, North York, Richmond Hill, Greater Halton region.

$ 10.00 CAD  Rest of Ontario and Canada (Note- no tracking number, regular mail delivery).


Canada Post – with Tracking #

$ 12.95  CAD - Canada                 

$ 13.95 CAD – Unites States  

Orders Over $ 100.00 - Free shipping (within Canada)

 

Tea Order Processing

My Tea Brew tea orders are processed within 2 – 3 business days of receiving your order.

Termination

If a tea/product is mistakenly priced incorrectly, My Tea Brew reserves the right to cancel the order placed for the product listed at the incorrect price. Prices listed on the website may be subject to change without notice.

Tea Stock

My Tea Brew works hard to ensure any tea ordered is in stock; occasionally demand for a product exceeds this anticipated amount, your remaining order will be fulfilled and you will be notified by email.

Payment Methods

My Tea Brew accepts payment via Credit Card payments for the secure processing of online purchases.  Alternate payment options may be made available through e-transfer, please contact us directly for this option.

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